ColdSpring Voice

Frequently Asked Questions

How do I choose my level?
If you have not practiced speech formally, start with Beginner courses. If you already present regularly, consider Intermediate or Advanced tracks. You can also take our 3‑minute placement drill inside the onboarding modal in the header.
How long are the courses?
Courses range from 4 to 16 hours. Most include short daily drills for retention, with weekly feedback checkpoints and optional office hours.
Can I get a refund?
Please see our Terms for refund conditions. If something goes wrong, contact support and we will help. We also offer a satisfaction checkpoint after the first session.
Do I need special equipment?
A quiet space and a basic microphone are helpful. No additional hardware is required. Headphones with a built‑in mic are great for most sessions.
How do I access my materials?
Materials unlock in your dashboard immediately after enrollment. You can download transcripts and practice decks for offline drills.
Do you offer private coaching?
Yes. Private sessions are available in 30, 60, and 90‑minute blocks. Availability is shown during booking. Packages include personalized feedback loops.

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You can also email us at [email protected] or call +1 (646) 271‑0934.